Basic Troubleshooting goes a long way

Computers are not simple machines. They can be programmed to accomplish varies and vast task. There are computers for simple computation, servers, home PCs and so forth. Computers can be a pain in the ass if you don’t know how to operate them or at least know the basics. There is always a lot of “User Error” that tends to occur. We think we know how to do something then mess something up to the high heavens because we weren’t careful. ( I have done it plenty.) Trial in error sometimes isn’t the best way to achieves one task. You don’t just simply start clicking just because you think that will work.

To be fair most of the issues we have happen and will happen because we simply didn’t read before clicking or because we have no desire to actually find the problem and address it. I mean really, did you even check to see if the power was on or if it was plugged in at all…? I have gotten countless calls stating the computer is “broken” only to find that the power has been knocked out of the socket or because the person simply didn’t press the power button itself.

Before you call and curse out the Helpdesk or Local IT person for whatever reason you think you are justified in doing so, Do some of the basics.

  1. Check to see if the power is on. 
  2. Read any errors and take a picture if you have to 
  3. Restart start your computer.
  4. And for the love of all that is holy in the world, be nice to the person you are calling for help, after all you probably screwed something up!
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